One of the trickier features of my work is the way in which an issue requiring time and attention to deal with can blow up out of nowhere, cutting across other demands and intentions, pretty much at any time. This afternoon I suddenly found myself dealing with an administrative task I'd expected I'd have to do quite soon, but I had not expected the deadline to be tomorrow. It got done, but with some small cost to other things that needed doing, and with some slightly larger cost to my enthusiasm for doing things well.
We've built a culture predicated on keeping those who are lucky enough to be in work too busy to be able to do all their work well. This is not wise.
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