It's official: the Gods of Commerce are not on our side. Nor the Gods of Tech. (Probably pretty much denizens of the same pantheon, if you ask me.)
We wended our way to the Guardian at Clementi Mall this afternoon, retracing our steps from last Sunday. I was (foolishly) confident that this time we would be able to 'spend' our e-vouchers. They were there, on my phone, website open, bar codes clearly showing as we made our way to the cashiers - fortunately before buying anything - to check we could use them. Just before we were about to get into conversation with someone from the shop I pressed upon the little button to open the page where the vouchers (with barcodes) appeared and nothing happened. It looked like the page had frozen. I pointed this out to Noi and pressed a couple of times more but guessed that the signal for Internet access wasn't strong, the 4G readout being down to two bars.
Never mind. A bit of patience. Wait for a stronger signal just outside the shop. Which came. Back to the page to log-in to the site. Key-in the phone number, carefully so no slippy finger. Key-in the password, with equal care. And up comes the message: Your account has been locked due to multiple failure attempts. That was around 4.00 pm. Still getting the same message several hours later.
I made no failed attempts. The system failed despite my accurate logging-in.
The future sucks.
No comments:
Post a Comment