Sunday, February 14, 2016

Service With A Smile

Getting young Jordan onto his flight back to Manchester this evening was not exactly an easy task, and at one point looked impossible to achieve. He left booking the flight to the last minute, exhibiting the calm insouciance of youth, convincing us old folks he knew what he was doing. Unfortunately, he didn't, as we realised when we got the Etihad desk and were told there was no ticket for him. Amazingly a number of counter staff for the airline took a genuine interest in helping us out when it would have been a lot easier for them to give us all the brush-off. The result is that he is now aloft, amid the clouds or above them, and on his way home.

We're now considering using the airline ourselves when we next visit the UK, despite their unfortunate sponsorship of you-know-who.

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