I must admit to experiencing a flash of irritation following the event, but then memories set in of my own indiscretions in this area as a child, and these, being reinforced by the obvious feelings of guilt of the unfortunate culprit, brought home the common sense realisation that sympathy was the necessary response. It helped that, as always, Noi dealt with the mess and the messer with extraordinary aplomb and oodles of tact. An honorary degree in Child Psychology for that lady would not go amiss, believe me.
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